Eight weeks later, I called wondering when I would . Soon after, Justfly said the airline cancelled the flight on that day we wanted to travel so I would have to book another. Visit Website. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Find Cheap Flights and Save. I booked a flight after searching and confirming the price I wanted, which was $2240. The problem is them,they fail to take timely action when requested, instead ignoring and then blame you. Based on 160k+ Reviews. Search and Compare our best deals with over 440+ airlines - Book now! Do you agree with CheapFareGuru's 4-star rating? JustFly offers a wide catalog of cruise options for all traveller types! Phone: 1-800-717-5015. This site gets your attention by listing the lowest prices for flight bookings. General Conditions of Refund. Date of experience: 24 October 2022. Cleary told us she called JustFly's customer service right away. There is no support at the customer support number just a recording telling us to use the online portal. Need help with an Add-on you have purchased? I tried to do it on Lufthansa's website but I talked to them a they said I have to have . Last year I booked a flight for my daughter and I to travel to Russia. Date of experience: September 11, 2022. We do not refund if You made Your Booking by mistake, or it is no longer wanted or needed. By 2019, Justfly had garnered around five million active users but was sued by the city attorney of San Francisco, Dennis Herrera. The number for JustFly customer service is 1-800-717-5015. We are a dedicated team of over 200 software engineers and travel specialists that work tirelessly to make JustFly the best way to plan, book, and manage your travel plans. Jason was a total dick on the phone, very rude, very bad customer service, didn't even want to hear what I had to say and just talked over me the whole time. NEW DEALS EVERY DAY We have negotiated with every major airline to pass the savings on to you. Have questions about how coronavirus may impact your reservation and travel? Company Reviews Questions. If you do not find the answer to your question, you are welcome to contact us via chat, telephone or for specific matters via our contact forms. We fought it for 2 whole years until we understood that not only their customer service but the management layer of justfly and flighthub are all scammers with absolutely no integrity or respect for customers. So that a staff member may better assist you, provide the following information. On August 26, 2016, I purchased two airline tickets to London from Justfly***, one for daughter ( [redacted] -one way) and one for me ( [redacted] Sr.-Roundtrip)The cost of my daughter's ticket was $(American Airline eticket #: [redacted] ) and the cost for my ticket was $(American Airline eticket [redacted] )The flights were leaving from Cincinnati, OH airport on 8/On the morning of the 8/31 . Any reason for refund must not be foreseeable at the time You made the Booking. It is extremely hard to contact them , i spent several days teying to contact them for hours , after few hours on the phone ,an agent will answer and can barely speak English and have no clue what to do. of reviewers recommend JustFly. These are the two Justfly customer service contact numbers: +1 (800) 717-5015. You will be overcharged by Justfly, who will then demand that you pay even higher fees. For more information, please visit FlightHubGroup. the customer service agents at Justfly are accommodating and patient in answering my queries when I tried to clarified a few things about their policies and travel deals. JustFly is giving us the run-a-round to get our refund. Date of experience: October 16, 2022 I had the worst experience I ever had with customer service. Payment Methods Accepted by JustFly. 14 %. Google Analytics a free Google service used by millions of websites and apps is actually the biggest cross-site tracker on the Internet, lurking creepily behind the scenes on around 72.6% of the top 75k sites. Useful. Immediately called Justfly and was told that this is "modification fee" of $75 pp. Cars. Customer service. Jason for customer service was a total dick on the phone. You will be overcharged by Justfly. Get Informed Still Need Help? We believe in giving consumers the chance to share honest feedback and play a part in giving businesses the insight they need to . Waited for it to fall off but it posted today. "(The rep) said, 'Well, things change.'" So, Cleary changed her mind and told the rep to cancel the flight. I also received an incorrect itinerary from this company, and they subsequently demanded payment from me. If you don't want to get charged and then yelled at by the customer service representatives, avoid using Justfly. Date of experience: 21 October 2022. My flight was canceled last year due to covid, and I was charged a cancelation fee and issued a travel credit. 3333 Boulevard de la Cte-Vertu Montreal, Quebec, Canada H4R 2N1 https://www.justfly.com/ Phone Contacts Please call us at the following number: Toll-Free, 24/7 1-800-717-5015 To purchase through JustFly, you need to have a Mastercard, American Express, Diners Club, Discover, UATP or Visa debit/credit card. Other Cheap Flight Ticket Hacking Tools JustFly phone numbers +1 800 717 5015 24 24 +1 800 717 7616 23 18 What is JustFly's email address? You can also browse common inquiries, though you can choose to interact with our new 24/7 chatbot if you'd prefer automatic responses. The booking was for an Aer Lingus flight "operated by" British Airways. Discover which options are the fastest to get your customer service issues resolved.. Remind me when call center opens. The normal is just fly should secure our new flight dates then cancel our original date and not the opposite. Our agents will be happy to assist you. You must rebook your new flight(s) through JustFly. The detailed information for Justfly.com Login is provided. JustFly (or JustFly.com) is an online metasearch engine and travel agency similar to TripAdvisor. | Read 39,061-39,064 Reviews out of 39,064 Fastest way to talk to a real JustFly rep. I bought tickets through Justfly for Milan to Seattle for May and obviously the flight was cancelled. I'll be telling everyone about JustFly and it's not gonna be a good review either Date of experience: 06 October 2022 Has anyone used Justfly? tell us about yourself. Answer 351 of 1,642: As of today, May 26, 2015 I will make it my mission anyone that asks about Justfly will know don't even make them an option when it comes to booking a flight. One Way. Hotels. Justfly.com is in Leisure, Travel & Tourism sector. 7th Jul 2017 Jacob 1 review Great mobile app Justfly's app has unique features that are not available on the website. "Customer service is our priority." ABOUT THE AUTHOR Sophia Harris Business reporter Based in Toronto, Sophia Harris covers consumer and business for CBC News web, radio and TV. Refund. When I tried to use the credit I spent over 7 hours on hold, not to mention the time wasted on their non-functional website. Let's Chat. Cars. She said the rep told . Stay away from just fly. JustFly Contact Info . They kept $1,100 dollars of mine when air travel was stopped and gave me a worthless credit and never refunded my money. Usually, hundreds of people wait in line to speak with the company's agents, and if your request is urgent, you might feel irritated and disappointed. I will never recommend JustFly, and will contact the California AG's office to provide more details to add to their law suit against this outfit for "SWINDLING". Save your money and book directly with airline or another agent. Find the best way to contact Just Flight For technical support see the support section where you can get update information, answers to common questions and to contact our technical support team. While "analytics" sounds harmless and is in fact something websi John Bernardo 5 y They pretend to give you a good deal but when you book they say you can cancel in 24 hours with no problem. My Visa initially showed a pending charge from Copa and then a separate charge $150 from Justfly appeared. Founded in 2012 in Montreal, it's an affiliate of FlightHub, a leading online travel agency based in Canada. Make sure you check k Facebook reviews and other sites. Visit our support portal. If you don't want to get charged and then yelled at by the customer service representatives, avoid using Justfly. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Feefo isn't your average reviews platform. SCAM IS THE BEST WAY To DESCRIBE JUSTFLY.COM STAY AWAY FROM JUSTFLY.COM This online travel agency is a scam. First Name* Last Name Email Shipping Address Briefly explain your reason for this chat * 100 Characters. Pro tips & talking points. The customer service insisted on charging me $150 for cancellation fee. They sent us an email asking us to call their customer support number because they need details and you can not reply to the email. Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. Try the contact number finder tool for free,get started in seconds No Credit Card Required SIGN UP FOR FREE Mr. E by EasyLeadz is the easiest way to find B2B contact numbers with just one click. Waited for it to fall off but it posted today. JustFly customer satisfaction; Powered by: Based on 160k+ Reviews. What are the social media accounts of JustFly? JustFly's support and contact email address is support@justfly.com JustFly website www.justfly.com What category is JustFly related to? The best phone number for JustFly is their +1 800-717-5015 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Bad customer service that cost us an additional $ 1,217.40 to fly back home. First time renting a car using justfly, price paid in advance was not the price paid at counter Cancun, MX for MEX-RENT-A-CARI was forced to paid a difference of 100% if I wanted to use the carI was left with no option, called company to complain and they could not resolved it between Justfly and MEX-CAR Rental Nowhere in website or fine print mention obligation to pay extra at pickup time in . Flights. Phoning customer service representatives is never an ideal option to request a refund. I realized this booking error, and called JustFly to ask for cancellation of one booking, within 10 mins after I booked the flights. She. View customer complaints of Justfly, BBB helps resolve disputes with the services or products a business provides. This company does not typically respond to reviews . Search and Compare our best deals with over 440+ airlines - Book now! Immediately called Justfly and was told that this is "modification fee" of $75 pp. JustFly is related to the Airlines category. There is only 1 way to get customer help from them. When I called to ask, they just said it was part of the ticket . Justfly.com has a consumer rating of 3.44 stars from 5,818 reviews indicating that most customers are generally satisfied with their purchases. Feel free to use our search function in the upper right corner, or look among our most common questions. I only have received a credit so far and I have no idea when I can travel again so I would like a refund. Their lack of service and incompetence cost me a lot of money and stress. JustFly focuses on offering the best international and domestic travel options to American consumers and partners with hundreds of airlines to deliver the best possible itineraries. Flights. This sounded suspicious so I told them I decided to book the flights with another outfit and they promised to refund me the $3,500 I had paid them.. Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. I wrote to British Airways customer service with the booking information from justfly and Aer Lingus, and they gave me a British Airways booking number so I could manage the booking myself in their system (I wanted to order a vegetarian meal), and from that point on it was . GetHuman features available: Current hold time. While JustFly does not offer live chat, they do have a phone number. Don't use JustFly, the worst customer service. Enrich any business profile with direct mobile numbers i.e direct dials. SALES Help users access the login page while offering essential notes during the login process. Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. Consumers satisfied with Justfly.com most frequently mention best price, cheap flights and next time.Justfly.com ranks 4th among Discount Travel sites. Immediately called Justfly and was told that this is "modification fee" of $75 pp. +1 (902) 620-0689. Round Trip; One Way; Multi-City + Add segment - Remove . How can I reach a live human at Justfly? JustFly contacts Phone numbers +1 800 717 5015 +1 800 717 7616 Website www.justfly.com View all JustFly contacts ADVERTISIMENT Most discussed JustFly complaints Can't rebook using Airline covid credit 2 (opinions to this review) Payment Not received 1 (opinions to this review) Our flight to Portugal in July 2022 1 (opinions to this review) JustFly contacts Phone numbers +1 800 717 5015 +1 800 717 7616 Website www.justfly.com View all JustFly contacts ADVERTISIMENT Most discussed JustFly complaints Can't rebook using Airline covid credit 2 (opinions to this review) Payment Not received 1 (opinions to this review) Our flight to Portugal in July 2022 1 (opinions to this review) Refunds are only available for un-flown flights. My Visa initially showed a pending charge from Copa and then a separate charge $150 from Justfly appeared. Hotels. Some airlines are allowing tickets to be refunded even if you purchased non-refundable tickets due to COVID-19 outbreak. My Visa initially showed a pending charge from Copa and then a separate charge $150 from Justfly appeared. I will be fighting back for our money. Waited for it to fall off but it posted today. NEW DEALS EVERY DAY We have negotiated with every major airline to pass the savings on to you. Connect with ANA Inquiries from the United States This page contains information on making inquiries with ANA. Date of experience: August 21, 2022. Date of experience: 28 September 2021. I also received an incorrect itinerary from this company, and they subsequently demanded payment from me. JustFly - dishonest and hidden charges. Hello! Customer Service. We have compiled a list of our most commonly asked questions. Round Trip. If you have a planned trip, you can also check out our Travel Info section. Best regards . If Your Booking is cancelled, or postponed to a date You cannot Attend, please contact the Customer Service team directly. You can try any of the methods below to contact Justfly.com Book Cheap Flights. However, when you do go cancel they will not let you proceed until they charge you credit card $225. Their rules are ridiculous to me. Check out what 41,706 people have written so far, and share your own experience. How come JustFly allows multiple bookings of the same passengers for the same flights on the same days? You will be overcharged by Justfly, who will then demand that you pay even higher fees. justfly.com owes me a refund of $for a unbooked and overcharged flight here is the the full transaction history listed below: first of all i did not authorize them to bill me $4467.17, the flight that was supposed to be on was only $1120.00, not only that they billed me for an airline i did not choose eitherthere are over complaints on the However, my card was charged $365 more than what I expected to the amount of $2597. I could not find on the receipt where the charges where coming from. Make no mistake. Please allow 72 hours before calling our service department. You can rebook by contacting one of our Customer Service Agents or by logging into "Manage My Booking".
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